Refund policy
Returns & Refund Policy — Wedge Wear Apparel
Last updated: May 2026
At Wedge Wear Apparel, every item is custom-printed on demand, just for you. Because of this, our policy differs from traditional retail stores. Please read the following carefully before placing your order.
Our Commitment to Quality
We take pride in the quality of every item we produce. If something isn't right, we will always work to make it right. Your satisfaction is our priority.
What We Do Not Accept
Because each product is made-to-order specifically for you, we are unable to accept returns or offer exchanges for the following reasons:
--Change of mind
--Incorrect size ordered
--Dislike of color or design after purchase
We strongly encourage all customers to review our size chart on each product page before placing an order. If you need help choosing a size, our support team is happy to assist prior to purchase.
What We Do Cover
We will issue a free replacement or full refund in the following situations:
--The item arrives damaged (torn, stained, or otherwise physically defective)
--The item has a print defect (misaligned, faded, or incorrect design)
--You received the wrong item (wrong product, size, or color from what you ordered)
--The item is lost in transit and does not arrive within the expected delivery window
How to Submit a Claim
To submit a claim for a defective, damaged, or incorrect item:
2. Include your order number in the subject line
3. Attach clear photos of the issue (full item + close-up of the defect)
4. Describe the problem briefly in your message
We will review your claim and respond within 1–2 business days with a resolution — either a replacement order or a full refund to your original payment method.
Refund Processing Times
Once a refund is approved:
--Credit/debit card refunds are processed within 5–10 business days, depending on your bank
--PayPal refunds are typically processed within 3–5 business days
You will receive an email confirmation once your refund has been issued.
Order Cancellations & Changes
Because production begins quickly after an order is placed, cancellations and changes must be requested within 2 hours of purchase. After this window, we cannot guarantee modifications.
To request a cancellation or change, contact us immediately at Info@aboveparapp.org with your order number.
Contact Us
If you have any questions about this policy or need support with an order, please reach out:
--Response time: Within 24 hours on business days
We're here to help and committed to making sure every Above Par Apparel customer has a great experience.